Policies

Return Policy

Thank you for shopping at AHAVAH Beauté. We strive to ensure your satisfaction with every purchase. Please review our return policy below:

  • Returns and Exchanges: We regret to inform you that we do not accept returns or exchanges on any products purchased through AHAVAH Beauté. This policy ensures that we maintain the highest standards of hygiene and product quality for all our customers.
  • Damaged or Defective Items: In the unlikely event that you receive a damaged item, please contact us immediately at info@ahavahbeaute.com within 24 hours of receiving your order. We will work with you to resolve the issue promptly.
  • Refunds: Refunds are not available for any reason including but not limited to dissatisfaction with product performance or allergic reactions. We strongly encourage all customers to thoroughly read the ingredients list provided for each product to ensure compatibility with personal allergies or sensitivities.

 

Shipping Policy

 Please review our shipping policy below:

  • Processing Time: Orders are typically processed and shipped within 7-8 business days of receipt. Orders placed on weekends or holidays will be processed on the next business day.
  • Shipping Methods and Costs: We offer standard shipping and express shipping for domestic orders.
  • Delivery Times: Delivery times vary depending on the shipping method selected and your location. Estimated delivery times will be provided at checkout. Please note that delivery times may be longer during peak seasons or due to unforeseen delays with the shipping carrier.
  • Tracking Information: Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can track your package using the provided tracking number on our website or directly on the carrier's website.
  • Incomplete or Incorrect Address: Please ensure that your shipping address is entered correctly during checkout. AHAVAH Beauté is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Additional shipping charges may apply for orders that are returned due to incorrect addresses or delivery failures.
  • Lost or Stolen Packages: AHAVAH Beauté is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the provided address, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

If you have any questions regarding our policies or need further assistance, please contact our customer service team at info@ahavahbeaute.com

Thank you for choosing AHAVAH Beauté!